1 - 3 Day Delivery

We have been tracking our shipping over the last 3 months.

Over 90% of orders are delivered within the 1 - 3 days time period.

As we keep our shipping costs the cheapest possible, helping you save money, there may be slight delays to areas such as rural QLD, WA, rural SA and rural NSW.

On most of our orders we actually lose money on the shipping, but we keep the rate at one low flat price to make it as cheap as possible for everybody and to help you save even more money. Please understand that if you goods to take a few days longer, this is because of the vast size of our beautiful country. We will always endeavour to get the golf balls to you as quickly as possible, and our goal is to make the total cost of your golf balls (price of golf balls plus shipping cost) the best deal possible.

Postage and Handling

We are currently offering a flat rate of $8.50 postage on all orders to the vast majority of standard Australian addresses (excludes Christmas Island, Norfolk Island etc), this is regardless of size and represents a great way to buy online and save. 

Delivery address and any special instructions must be provided during the order process. Delivery times will vary depending on location and also the size of the items ordered. In most cases delivery will be made to the all eastern states within 1-3 business days. Delivery to S.A, N.T. and rural W.A. will in most cases be within 5-7 business days.

Th majority of our deliveries are with Australia Post, and as such, we do deliver to PO Boxes and Parcel Lockers. If you are in NT or WA we may choose to use an airfreight courier, in that instance, if you have a PO Box address we will contact you to confirm if you want a PO Box delivery (these must be with Australia Post) or delivery via airfreight.

** Please Note – In the vast majority of cases items are delivered within the specified (or shorter) timeframe. However, there are instances where the courier is held up, location is difficult to get to, or other such things, and, as such in delivery may be delayed on these occasions. We will work with you to ensure the matter is dealt with quickly.

Authority To Leave (ATL)

You might leave a comment during the order process for the item to be left at your delivery address in your absence. This is called "Authority to Leave".

If you would prefer for the delivery person to leave the parcel for you in your absence, please leave a comment and we will place this on the shipping docket.

It is important to consider that if you give us authority to leave the consignment in your absence then we can no longer guarantee that you will receive your consignment, nor the other factors that can affect your parcel whilst it is sitting unattended - like rain, heat, dirt, damage, etc. In this situation, we can only guarantee delivery and quality up to the point that the track and trace tells us the goods were left for you.

Is it important to understand that leaving an "Authority to Leave" or similar comment is at the receivers risk. Lost Golf Balls takes no responsiility for items that are declared lost after the track and trace tells us the goods were left for you.